Sales Policy

Effective Date: January 7, 2025

Freshbina – Sales Policy

Welcome to Freshbina! This Sales Policy outlines the terms and conditions governing the sale of products on our website, freshbina.com. By placing an order with us, you acknowledge and agree to be bound by the following terms. Please read this policy carefully before making a purchase.

1. Product Availability and Descriptions

  • Product Descriptions: We make every effort to provide accurate and detailed descriptions of our products, including ingredients, usage instructions, and other relevant information. However, there may be occasional minor discrepancies due to printing and image representation. We encourage you to carefully review all details before making a purchase.

  • Product Availability: Product availability is subject to change without prior notice. While we make every effort to maintain accurate inventory levels, items may sell out quickly. If an item you order becomes unavailable, we will notify you promptly and offer a full refund or an alternative if available.

  • Pricing: Prices listed on our website are in US dollars (USD) and are subject to change without prior notice. We reserve the right to correct any pricing errors that may occur. Sales tax will be calculated based on your shipping address as required by applicable law, and we will adhere to all tax regulations.

2. Ordering Process

  • Order Placement: By placing an order through our website, you are making an offer to purchase products under the terms of this Sales Policy. We reserve the right to accept or decline your order at our sole discretion, ensuring a fair and reliable sales process for all.

  • Order Confirmation: Once you have successfully placed your order, you will receive an order confirmation email with a summary of your order details. This email serves as acknowledgment of receipt of your order but does not constitute acceptance.

  • Order Acceptance: Your order is considered accepted when we ship your order. An email with shipment tracking information will constitute the final acceptance of your order, indicating that we are processing and preparing your order for delivery.

3. Payment

  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and other forms of payment supported by our payment processing system. We provide several options to make payments convenient.

  • Payment Authorization: By providing your payment information, you authorize us to charge your chosen payment method for the total amount of your order, including the cost of products, shipping fees, and applicable taxes. This authorization allows us to finalize and process your purchase.

  • Payment Security: We utilize secure payment gateways to protect your payment information. However, please be aware that no internet transmission is ever completely secure. We are committed to keeping your payment information safe.

4. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipment Policy for detailed information about shipping methods, delivery timeframes, and shipping fees. Please review our shipping policy for further details about our delivery processes.

  • Shipping Address: It is your responsibility to provide a complete and accurate shipping address. We are not responsible for items shipped to the incorrect address due to errors in information provided by you. Please double check your delivery address prior to submitting your purchase.

  • Delivery Timeframes: Delivery timeframes are estimates and not guarantees. Actual delivery times may vary depending on factors outside of our control, such as shipping carriers, weather, and customs procedures. We make every effort to deliver within the estimated timeframes.

5. Cancellations and Modifications

  • Order Cancellations: You may request a cancellation of your order within 24 hours of placement, provided that your order has not been processed or shipped. Once an order has been shipped, it cannot be cancelled. We process orders rapidly, so any cancellations should be made as quickly as possible.

  • Order Modifications: To modify an existing order, please contact us as soon as possible. While we will make every effort to accommodate your requests, modifications may not always be possible, especially if your order is already in preparation for shipment.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the intellectual property of Freshbina and is protected by copyright and other intellectual property laws. You are not permitted to use our content without explicit written permission from Freshbina. We will take any steps necessary to protect our intellectual property.

7. Limitation of Liability

  • To the extent permitted by law, Freshbina shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability is limited to the amount you paid for your order. Our financial responsibility is limited to the purchase price of the products.

8. Governing Law

  • These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflicts of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Florida. Any legal issues will be handled in accordance with the laws of Florida.

9. Changes to This Policy

  • We reserve the right to change or update this Sales Policy at any time. Any modifications will be posted on this page with a revised effective date. Any changes to this policy will be posted here with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us: