Shipment Policy

Effective Date: January 7, 2025

Freshbina – Shipment Policy

At Freshbina, we are committed to delivering your orders efficiently and reliably. This Shipment Policy outlines our shipping methods, delivery timeframes, shipping costs, and other relevant information regarding the shipment of products purchased from our website, freshbina.com. We aim to provide you with a clear understanding of our delivery process.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after payment authorization, excluding weekends and public holidays. We aim to process all orders as quickly as possible.

  • During peak periods, processing times may be slightly longer. We will still do our best to process orders quickly during our busy periods.

2. Shipping Methods

  • We offer various shipping options depending on your location and delivery preferences. Delivery options will depend on your location and preferences.

  • The available shipping methods will be displayed at checkout, and you can select the option that best suits your needs. You will be able to select an option that best meets your needs at checkout.

  • We utilize reputable carriers such as USPS, UPS, FedEx, and other regional carriers. We use reliable and well-known delivery companies to ship your products.

3. Shipping Costs

  • Shipping costs are calculated based on the following factors:

    • Shipping method selected.

    • Destination.

    • Weight of the package.

    • Dimensions of the package.

  • Shipping costs will be displayed at checkout, and you will have the opportunity to review the costs before finalizing your order. All shipping costs will be displayed clearly during the checkout process.

  • We may offer free shipping promotions, subject to specific terms and conditions. Any free shipping offers will be clearly advertised.

4. Delivery Timeframes

  • Delivery timeframes are estimates and not guarantees. Actual delivery times may vary depending on the following:

    • Shipping method selected.

    • Destination.

    • Shipping carrier performance.

    • Weather conditions.

    • Customs procedures (for international shipments).

  • Estimated delivery timeframes for different shipping methods will be provided at checkout. You will be able to review the estimated times for all delivery options before finalizing your purchase.

  • Once your order has shipped, we will provide you with a tracking number so you can monitor the progress of your shipment. You will be notified of your tracking details via email when your order ships.

5. Shipping Locations

  • We offer shipping within the United States and internationally to certain countries. We ship to various locations both within the U.S. and internationally.

  • Shipping availability and rates may vary for different international destinations. You can verify at checkout whether we ship to your specific country. Please confirm whether we ship to your country before making a purchase.

  • For international shipments, you are responsible for any customs fees, import duties, taxes, or other charges imposed by the destination country. Any additional fees related to shipping internationally will be your responsibility.

6. Shipping Address

  • It is your responsibility to provide a complete and accurate shipping address. Please review all of your shipping information before submitting your purchase.

  • We are not responsible for delays or misdeliveries resulting from inaccurate or incomplete shipping addresses provided by you. Any delays related to incorrect information is not our responsibility.

  • If your shipping address changes after your order has been placed, please contact us as soon as possible. If your order hasn’t been shipped we will update your address. Please contact our customer support team if any changes need to be made to your delivery information.

7. Tracking Your Order

  • Once your order ships, you will receive an email with your tracking number. You will receive email notification when your order has been shipped.

  • You can use the tracking number to check the delivery status of your order on the carrier’s website. This tracking information will allow you to monitor your delivery.

  • If you have any trouble tracking your order, please contact us, and we will assist you. We will gladly help with any questions about tracking your delivery.

8. Lost or Damaged Shipments

  • In the event that your package is lost or damaged during transit, please notify us immediately. Please contact us if there are any delivery issues, including damaged or lost items.

  • We will work with the shipping carrier to investigate the issue and determine the best course of action, which may include sending a replacement or issuing a refund. We will work with our delivery partners to resolve any issues.

  • If a package is marked as delivered but you have not received it, please contact us so we can follow up with the carrier and determine next steps. Please notify us if your order has been marked as delivered but you have not received it.

9. Undeliverable Packages

  • Packages that are returned to us as undeliverable due to incorrect addresses, refusal to accept delivery, or missed delivery attempts will be subject to additional shipping charges if you want to have the package reshipped. You will be required to pay for additional charges related to any returned deliveries.

10. Changes to This Policy

  • We reserve the right to modify or update this Shipment Policy at any time. Any changes will be posted on this page with a revised effective date. Any updates to this policy will be posted on this page.

11. Contact Us

For any questions or concerns regarding our Shipment Policy, please contact us: